Privacy Policy

1. Introduction

Welcome to electhomes.com. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website (https://electhomes.com/) or any of our services, you consent to the practices described in this Privacy Policy.

If you have any questions or concerns regarding this policy, please contact us at support@electhomes.com.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information:

• Name
• Email address
• Phone number
• Postal address
• Payment information

2.2. Usage Information:

• Log data, including your IP address, browser type, and operating system
• Cookies and similar tracking technologies

3. How We Use Your Information

We may use your information for various purposes, including:

3.1. Providing Services:

• Processing orders and transactions
• Responding to your requests and inquiries
• Sending order confirmations, updates, and notifications

3.2. Marketing and Communication:

• Sending promotional emails and newsletters
• Personalising your experience on our website
• Conducting surveys and obtaining feedback

3.3. Improving Our Services:

• Analysing user behaviour and trends
• Monitoring website performance
• Enhancing security and fraud prevention

3.4. Legal Compliance:

• Complying with applicable laws and regulations
• Investigating and resolving disputes
• Enforcing our Terms of Service

4. Information Sharing and Disclosure

We may share your information with the following parties:

4.1. Service Providers:

• Third-party companies or individuals who assist us in providing services. These service providers are bound by confidentiality agreements and prohibited from using your information for any other purpose.

4.2. Legal Requirements:

• To comply with legal obligations, respond to government requests, or protect our rights and interests.

4.3. Business Transfers:

• In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Your Choices and Rights

5.1. Access and Correction:

• You have the right to access and update your personal information. You can do this by logging into your account or contacting us at support@electhomes.com.

5.2. Opt-Out:

• You can opt out of receiving marketing communications from us by following the instructions provided in our emails.

5.3. Cookies:

• You can manage your cookie preferences through your browser settings.

6. Security

We take reasonable measures to protect your information from unauthorised access, disclosure, or alteration. However, no data transmission over the Internet is completely secure, and we cannot guarantee the security of your information.

7. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children, and if we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website or sending you an email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@electhomes.com. Please include your contact information and a detailed description of your request or concern.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

For more information, please refer to our Privacy Policy and Terms of Service.